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What is your return policy?

Flagline.com offers a 60-day money back guarantee for unused products. Should you decide to return a product, you will be refunded fully for the price of the product. You will pay the shipping costs to return the product to us. If the items returned total more than $500 USD and are not defective there will be a 10% restocking fee deducted from the refund. Please contact us at (719) 634-6346 prior to shipping for return authorization. Send the package to: 

Attn: Product Returns
4345 Beverly Street
Ste D
Colorado Springs, CO 80918


If the item is older than 60 days please give us a call as we can sometimes accommodate returns outside of this time frame

Damaged Products - If the product is damaged during shipping, please contact us at (719) 634-6346. We will issue a call tag for the product and will then send a replacement to you at no extra charge.